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Program Info

Accidental Damage

Accidents may happen, but you'll be covered for drops, spills, cracks plus your smartphone will have unlimited access to screen-only repair and back glass-only repair * (a service fee/deductible will apply).

Hardware service

Malfunctioning device? You're covered if your device has a mechanical or electrical breakdown, after the manufacturer's warranty expires (no service fee/deductible).

 

Loss & Theft

Lost or stolen device? Get a replacement as soon as next-business-day after claim approval (a service fee/deductible is required).

 

No fee Early Upgrades

No more waiting to get your hands on the newest device release. With Xfinity Mobile Care, you can upgrade your device with no early upgrade fees.**

Xfinity Mobile Care app

Make the most of your smart devices with the Xfinity Mobile Care by Assurant app. Access unlimited technical support, up to 50 GB of secure backup, and Antivirus and Wi-Fi Security by Avast, and easy online claim filing.

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Xfinity Mobile Care

 

For more details on limits and other restrictions for Xfinity Mobile Care, see the Xfinity Mobile Care Frequently Asked Questions and Terms and Conditions. You can also view and download the Xfinity Mobile Care paperless consent. The Xfinity Mobile Care is not available for customers living in New York.

*Limited to certain smartphone models. See fastclaim.com/xfinitymobile for additional details. Applies when service is provided through an Assurant-authorized repair center when and where repair service is available. Otherwise, a replacement is available for the accidental damage (all other) service fee of $40 (Group 1) or $99 (Groups 2, 3, and 4).

**To be eligible, smartphone customers must have paid off 50% of the total device price and be current with the scheduled Device Payment Plan payments and wireless service payments. Trade-in of an eligible device in good working order required. Trade-in benefits are provided by The Signal. Program administrative fees paid to The Signal. To be eligible for early upgrades, see terms.